Technical Support
Soporte Técnico de MLA
Affordable Connectivity Program(ACP)
Internet Providers in your area
Chromebook is operating slow
- Turn on the Chromebook
- Connect the Chromebook to Wi-Fi
- Click on the time in the bottom right corner of the screen
- Select the gear/settings
- Scroll down the menu (left) and then select About Chrome OS.
- Under the information section for Google Chrome OS, you'll see which version of the chrome operating system the Chromebook is using
- Select ‘Check for Updates’
- If the Chromebook finds a software update, it will start to download automatically
- "Restart" once the updates are complete
Issues with Camera and Microphone Permissions
Issues with Camera and Microphone Permission VIDEO
Signing into Google with a personal device VIDEO
Sound not working
- In the lower right, click on the clock showing the time
- Adjust the volume using the slider
- In the lower right, click on the time
- Next to the volume slider, select the right arrow
- Change where sound comes from (output) or where you speak into (input)
MLA Families with School Loaned Computers -
Have you purchased a personal computer for your student this holiday? Do you no longer need your school loaned device? We continue to have requests for new loaner devices or replacement for broken ones. If you no longer have a need for your school loaned device and would like to return it, please contact the Technical Support Team <click here> to arrange a time to drop-off the MLA device, or call the Elementary School (503) 405-7868.
Interested in getting a personal device but don't have it in the budget? Look into this program with FreeGeek <click>. If you have an old device you no longer use, think about donating to FreeGeek and give your electronics a life beyond the scrap yard.
Also, if you have Comcast Essentials, you have the option to purchase a laptop or desktop computer at a discounted price from Comcast. See what's available from Comcast Essentials Low Cost Computer Program <click>.
And if you are needing any assistance with devices - review our Technical Support page with Robert Lindenthal for resources and/or submit a Technical Support Form, or email the Technical Support Team (above).
Familias de MLA con computadoras prestadas por la escuela
¿Ha comprado una computadora personal para su estudiante en estas vacaciones? ¿Ya no necesita la computadora prestada por la escuela? Seguimos recibiendo solicitudes para prestar nuevas computadoras o reemplazar las que están dañadas. Si ya no necesita la computadora prestada por la escuela y desea devolverla, comuníquese con el Equipo de Soporte Técnico <clic aquí> para programar una hora para dejar el dispositivo MLA, o llame a la escuela primaria (503) 405 -7868.
¿Está interesado en adquirir una computadora personal pero no la tiene en el presupuesto? Mire este programa con FreeGeek <clic>. Si tiene una computadora vieja que ya no usa, piense en donar a FreeGeek y déle a sus dispositivos electrónicos una vida más allá del depósito de chatarra.
Además, si tiene Comcast Essentials, tiene la opción de comprar una computadora portátil o de escritorio a un precio con descuento de Comcast. Vea lo que está disponible en el programa informático de bajo costo Comcast Essentials <clic>.
Y si necesita ayuda con las computadoras, revise nuestra página de Soporte Técnico con Robert Lindenthal para obtener recursos y / o envíe un Formulario de Soporte Técnico, o envíe un correo electrónico al Equipo de soporte técnico (arriba).